Car dealerships and lessors can win in digitization with "Connected Car Service 4.0".
Stuttgart, August 16, 2022 The fact is that car dealerships and medium-sized leasing companies cannot maintain their competitiveness in the long term simply by selling or leasing cars. Service and repairs are coming to the fore, individual advice and additional offers are becoming more important. But only if this service is optimally digitally coordinated and the potential of these services is fully exploited can car dealers and lessors benefit from it. AREALCONTROL is exhibiting innovative telematics solutions with a large number of applications at AUTOMECHANIKA for "Service 4.0".
Providers of rental and leasing vehicles can retain values thanks to Service 4.0. Whether in the back office or in direct customer contact - knowledge is power when it comes to cost control and vehicle management. From maintenance planning to leasing vehicle retirement, up-to-date data is key to running your business efficiently. As a lessor, leasing fleets can be controlled online, processes can be automated and customers can be offered value-added financial services. Maintenance requirements, minor damage and accidents are detected in real time, are available online and the corresponding processes can be triggered automatically. This saves costs and effort for everyone involved.
With a comprehensive rights and roles concept, the data is available to fleet management and vehicle users. The possible use cases range from towing detection, electronic logbook with booking system, live location for emergency dispositions and order management, inspection and maintenance detection through the OBD/CAN data to the complete documentation of the vehicle history. The latter is helpful in remarketing if the absence of accidents and on-schedule inspections can be consistently proven by the telematics service in a tamper-proof manner.
The data source is OEM telematics, i.e. telematics systems built into the series by the manufacturer, e.g. from Mercedes-Benz Connectivity Services or retrofitted systems that also meet all data protection requirements.
AREALCONTROL is exhibiting in Hall 4.1, Stand D50 in the Telematics VIP Lounge. The AUTOMECHANIKA will take place from 13.-17. September 2022 in Frankfurt.