AI Optimizes Tours for Service Fleets

PlanBoard hosted in the private cloud in Arealcontrol 's telematics portal now enables clear deployment planning of service vehicles with the help of artificial intelligence.

This means that hundreds of service orders can be dispatched to the available service staff within minutes. Recurring orders are automatically generated and distributed to the available staff one week in advance. Mixtures and ad hoc dispatch of emergency operations are also possible.

Companies with service fleets face the daily challenge of using their limited resources as efficiently as possible. With Arealcontrol 's AI-supported route planning solution , capacities can be used optimally. This reduces costs while increasing customer satisfaction.

The PlanBoard shows the workload for each vehicle in the form of orders with stations, the time required and the kilometers to be covered. The highly dynamic system takes numerous variables into account, such as the available vehicles, the scheduling or route optimization. Each vehicle is optimized in terms of its location, capacity and already planned tours. Orders are assigned in such a way that the available working time per vehicle is optimally utilized. Intelligent route selection can minimize the kilometers to be covered, which simultaneously saves fuel and protects the environment.

"AI-supported route planning offers the possibility of relieving the specialist dispatcher as much as possible or even replacing him or her and handling more orders with the same number of vehicles and personnel. This not only means greater efficiency, but also significant savings of 15 to 25 percent of mileage, as has been proven in several practical studies," says Arealcontrol Managing Director Ulric Rechtsteiner.

The solution is flexible and scalable, which makes it attractive for a wide range of industries. The spectrum ranges from technical maintenance services in building or machine management to catering services and care services to delivery fleets in wholesale as well as transport and logistics. With this technology, companies can achieve higher resource utilization, significantly reduce operating costs and at the same time improve their ecological balance.

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